Job Description
THE POSITION:
The AR & Collections Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
Additional responsibilities will include payment posting prepare and maintain collections analysis.
This position will report to the Accounts Receivable Collections Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.
These results are achieved by:
Review and manage assigned accounts and all applicable collection reports.
Resolving client billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Identify issues attributing to account delinquency and discuss them with management.
Provide timely follow-up on payment arrangements.
Provide current statement and past due invoice copies to clients to encourage payment of delinquent accounts.
Ensure that client contact information remains accurate in D365 Apply customer payments daily.
Monitor and adjust related information in D365 to ensure accurate revenue reporting and billing.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.All other duties as assigned.EXPECTATIONS OF THE JOB:
Travel (not necessary)Hours (40 hours per week, 5 days of the week)Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
Education - Accounting or Finance Associate Degree or equivalent.
Experience and/or Training - Minimum of 3-7 years of experience in a finance or accounting department.
Familiar with revenue recognition concepts.
Great communication skills both oral and written.
Must thrive in a team player environment.
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Technology/Equipment - Proficient in excel, word, outlook.
Hands on knowledge of accounting software.
PREFERRED QUALIFICATIONS:
Experience and/or Training - Accounting or Finance Bachelor’s Degree.
Technology/Equipment - Prior experience with D365.
Work Perks
Competitive Wages Above market salary structures as part of our total rewards program
Retirement Resources Generous employer matching retirement solutions
Health & Wellness Leading health, dental and vision insurance products
Continuous Education Employer-funded tuition reimbursement
Global Workplace Flexibility Remote and hybrid work across the globe
Paid Time Off Generous paid time off including company holidays
Training & Development Company provided training and development
Employee Assistant Programs Offering financial, work-life balance, legal solutions and more to employees at no cost 24-7-365