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Client Service Coordinator Job Opening In Gdynia – Now Hiring DNV

Client Service Coordinator

    Poland Jobs Expertini Expertini › Poland › Jobs › Gdynia › Information And Record Clerks › Client Service Coordinator

Job description

We are seeking a candidate who is keen on working and communicating with customers and open to learning about marine CO2 reporting regulations and digital methods of verifying CO2 emissions.

In this role, you will help clients follow industry regulations and meet environmental targets by ensuring they can efficiently use our digital services.

You enjoy investigating system-related issues and are open to learning technical skills while providing excellent service via email, ticketing tool and from time to time during online meetings.

We don’t expect you to know everything — we will train you on the regulatory frameworks and digital tools so you can succeed.


Communication-related:

  • Assist customers in finding solutions and becoming trusted advisors by fostering long-term relationships.
  • Communicate promptly and professionally via email and ticketing tools.
  • Take charge of creating and updating communication materials like guidelines, client support documents, FAQs, internal manuals, process flows, and mass communications.
  • Promote and apply communication principles across the team.


    • Technical-related:

  • Investigate and troubleshoot system-related issues.
  • Demonstrate a proactive approach to identifying recurring technical/system-related issues and collaborate internally to suggest system improvements.
  • Review and verify technical documentation for various types of vessels.
  • Work closely with the internal production team to understand regulations, processes, systems, and verification tools.

    • Working at DNV gives you a wide range of benefits, which are strongly aligned with our values, created with care for our employees’ work-life balance, and enable them to dare to develop in their chosen fields.

    Find some of them:

  • Hybrid workplace model (3 days in the office, 2 days from home + additional package of occasional home office days).

  • A wide portfolio of self-learning trainings on Coursera platform.

  • Personal growth opportunities, focusing on employee competences.

  • Medical package (Medicover) and life insurance, mental health helpline, grant for glasses.

  • Pension Scheme (PPE) and Profit Share.

  • 33 days of sick leave fully paid by the employer.

  • We offer yearly salary review.

  • Multisport card or sports allowance (Worksmile platform).

  • Education support by subsidizing language lessons.
  • Events and celebrations (ex.

    lunch cards, social events, Christmas and anniversary vouchers, wedding gifts).

  • Sport, music and charity activities withing the internal community CONNECT Gdynia.

  • Emphasis on Scandinavian working style, focusing on trust and empowerment.

  • Access to holiday cabins in Norway.

    • DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion.

    Diversity is fundamental to our culture and we invite you to be part of this diversity.

    To maximise your chances, you need:

  • A Bachelor's or Master's degree in fields like naval architecture, mechanical engineering, nautical studies, environmental technologies, or data analytics.
  • Strong proficiency in English (both written and verbal), as it's our official communication language.
  • At least 1 year of relevant experience in the maritime industry or customer-facing environments.
  • Strong interest in learning technical troubleshooting and system investigation.
  • Attention to detail and a solution-oriented mindset to provide accurate and quick solutions to our customers.

    • Nice to have:

  • Knowledge of Greenhouse Gases and MARPOL Annex VI.
  • Familiarity with ship systems, both operational and technical.
  • Previous experience in an (IT) helpdesk role or as 1st line support.
  • Working knowledge of MS Office tools and/or ticketing systems.

    •  To apply for this position, please follow these steps: 

    Prepare your CV in English,

    Click on the Apply button and fill out the online application form.

    If applying from an external job portal, make sure you're redirected to our career portaland apply from there.

    Attach your CV to the application form and submit it as soon you’re ready.

    We will review all applications and reach out to selected candidates for a brief chat with our recruiter.

    If the feedback is positive, we will then arrange an interview with the hiring manager and the team.

    If you have any questions about the application process or the position, please contact the recruiter – Maja Ivanković at

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Client Service Potential: Insight & Career Growth Guide


    Real-time Client Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Service in Gdynia, Poland, highlighting market share and opportunities for professionals in Client Service roles.

    935 Jobs in Poland
    935
    12 Jobs in Gdynia
    12
    Download Client Service Jobs Trends in Gdynia and Poland

    Are You Looking for Client Service Coordinator Job?

    Great news! is currently hiring and seeking a Client Service Coordinator to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DNV adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Poland laws and regulations

    What Is the Average Salary Range for Client Service Coordinator Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Gdynia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Client Service Coordinator?

    Key qualifications for Client Service Coordinator typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Client Service Coordinator Job Success

    DNV interview tips for Client Service Coordinator

    Here are some tips to help you prepare for and ace your Client Service Coordinator job interview:

    Before the Interview:

    Research: Learn about the DNV's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

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    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Client Service Coordinator interview at DNV, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DNV's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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