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      Urgent! Customer Account Management Controller, German or Italian Speaker Position in Wrocław - UPM
Would you like to join a global, growing company that innovates for a more sustainable tomorrow?
UPM could be the team for you.
We are frontrunners in developing renewable alternatives to fossil-based materials.
Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world.
We live by our values – trust and be trusted, achieve together, renew with courage.
Join us in creating a future beyond fossils!
We are now looking for Customer Account Management Controller, German or Italian Speaker in Customer Operations in Finance, Finance & Control.
Greetings from your future manager
Sabina Gałaj, Senior Manager, Customer Operations in Finance
What you will do
Monitor and handle Customer accounts for standard and elevated-risk customers (incl.
discrepancies and pending payments, unapplied cash, discounts, credit postings, write offs, payout requests and customer bank details, pro-forma invoices etc.)
Contact customers via phone, email, and letters to follow up on outstanding payments
Maintain accurate records of collection activities and outcomes
Address external and internal customer inquiries and requests in a timely manner (incl.
account statements, balance confirmation and reconciliations etc.)
Actively collaborate with the Sales and Customer Service teams to effectively exchange customer financial status information
Escalate unresolved accounts to management or external recovery agencies
Negotiate and establish payment plans in line with company policies and Group Credit Risk Management guidelines
Regularly analyze AR and collection metrics and reports to identify trends, and take proactive actions to address issues, improve cash flow, and reduce overdue accounts
Who you are
You possess a Bachelor's degree or equivalent qualification in Accounting/Finance
You have fluency in German or Italian (written and spoken); good command of English for internal communication
You have experience in Accounts Receivable area
You have strong communication and negotiation skills
You have ability to manage multiple priorities and deadlines
You are comfortable working with ERP and financial systems (SAP experience is a plus)
You operate independently in daily tasks
This is what we offer to you
A meaningful job – We have an inspiring purpose ‘We create a future beyond fossils’.
Our work is impactful and transformative 
A caring community – Our community is built on great team spirit and shared commitment.
We care about each other and the well-being of our colleagues.
We support the work-life balance of all our employees 
Development opportunities – We offer you great opportunities to learn and grow throughout your career.
We are an international, multi-business organization offering plenty of avenues for personal growth 
Responsible employer - Sustainability is at the core of everything we do.
We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity.
We foster diversity and inclusivity, offering a work environment in which everyone can be themselves 
Learn about our and our
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Unlock Your Customer Account Potential: Insight & Career Growth Guide
Real-time Customer Account Jobs Trends in Wrocław, Poland (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Account in Wrocław, Poland using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1595 jobs in Poland and 67 jobs in Wrocław. This comprehensive analysis highlights market share and opportunities for professionals in Customer Account roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! UPM is currently hiring and seeking a Customer Account Management Controller, German or Italian Speaker to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Account Management Controller, German or Italian Speaker Jobs Wrocław.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UPM adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Account Management Controller, German or Italian Speaker Jobs Poland varies, but the pay scale is rated "Standard" in Wrocław. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Account Management Controller, German or Italian Speaker typically include Financial Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Account Management Controller, German or Italian Speaker, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Account Management Controller, German or Italian Speaker interview at UPM, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the UPM's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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