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Customer Service Representative with German (m/f/d) - REMOTE Job Opening In Poland, Poland – Now Hiring TELUS International


Job description

If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International.

It is a special talent to make people feel like they are in the best hands.

If you want to live customer service at the best quality, we have the perfect job for you.

Sales Customer Support Specialist with German - REMOTE in Poland

Your benefits:

  • Attractive salary starting from 9,000 PLN (around 1,900 EUR) gross per month;
  • Employee referral bonuses and recognition program;
  • Mon-Fri fixed schedules and weekends off;
  • Opportunity to work remote;
  • Private medical healthcare;
  • Medicover sport;
  • Fully paid comprehensive product training and intensive on-the-job training;
  • Stable job and career development opportunities;
  • Positive international working environment;
  • Modern work space with relax zones, PlayStation area, etc.
  • Highly motivated and dedicated team with flat hierarchies and informal culture;

Your tasks:

  • Contacting existing clients in your portfolio (Advertisers) via phone and email
  • Providing pre and post-sales assistance for the clients
  • Preparing online advertisement strategies based on the clients' needs
  • Using a variety of tools to be able to properly communicate and drive Advertiser’s business to success

Your skills:

  • Experience in online sales organization and willingness to develop sales skills
  • Proficient level of German language (both written and spoken)
  • English language on B2 level minimum
  • Online advertising experience is considered as advantage
  • Active networking platforms user
  • Highly motivated and goal-oriented

Join our team and apply now!

Our recruiting team, Aleksandra Kasperska, Aigul Sourbaeva and Aleksandra Torchalska, is always available for questions at +48 58 882 28 88 and is looking forward to receiving your application via the apply button.

We have adjusted our recruitment process and are now offering online interviews to all candidates.

TELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.

All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.

About us: TELUS International is one of the world's leading providers of customer experience (CX) and digital services.

With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


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Are You Looking for Customer Service Representative with German (m/f/d) REMOTE Job?

Great news! is currently hiring and seeking a Customer Service Representative with German (m/f/d) REMOTE to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TELUS International adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Poland laws and regulations

What Is the Average Salary Range for Customer Service Representative with German (m/f/d) REMOTE Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Poland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative with German (m/f/d) REMOTE?

Key qualifications for Customer Service Representative with German (m/f/d) REMOTE typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Representative with German (m/f/d) REMOTE?

To improve your chances of getting hired for Customer Service Representative with German (m/f/d) REMOTE, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Representative with German (m/f/d) REMOTE Job Success

TELUS International interview tips for Customer Service Representative with German (m/f/d)   REMOTE

Here are some tips to help you prepare for and ace your Customer Service Representative with German (m/f/d) REMOTE job interview:

Before the Interview:

Research: Learn about the TELUS International's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative with German (m/f/d) REMOTE interview at TELUS International, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TELUS International's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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