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Poland Jobs Expertini

Customer Support Advisor Job Opening In pl – Now Hiring Booksy


Job description

Kariera w Booksy oznacza bycie częścią globalnego zespołu, który koncentruje się na pomaganiu ludziom na całym świecie czuć się świetnie każdego dnia.

Od wspierania przedsiębiorców w budowaniu udanych biznesów, po pomoc ich klientom w organizowaniu chwil dla siebie – naszą misją jest pomaganie ludziom w rozwijaniu się i fantastycznym samopoczuciu.

Praca w dynamicznie zmieniającym się środowisku scale-up, gdzie panuje pewien chaos, a zasoby są ograniczone, nie jest dla każdego.

 Jeśli lubisz jasne ścieżki kariery i gotowe rozwiązania, to pewnie nie będziemy idealnym miejscem dla Ciebie.

Ale jeśli cenisz sobie kreatywność, elastyczność i możliwość realnego wpływu – pokochasz pracę w Booksy!

W związku z rosnącą skalą i złożonością naszego biznesu, poszukujemy osoby na stanowisko Customer Support Advisor.

Wynagrodzenie podstawowe (Umowa o Pracę): 5000 zł brutto/mies.

oraz premia (średnia miesięczna premia wypłacana w pierwszej połowie 2025 roku na stanowisku CS Advisor wynosiła 1800 zł brutto).

Twoje zadania:

  • Rozwiązujesz sprawy klientów, podczas kontaktów przychodzących, poprzez telefon, e-mail, czat, social media
  • Wykonujesz kontakty wychodzące do klientów w celu udzielenia informacji lub uzyskania informacji potrzebnych do rozwiązania sprawy
  • Obsługujesz klientów, w sposób zapewniający rozwiązanie jak największej liczby spraw przy pierwszym kontakcie
  • Udzielasz klientom informacji o sposobie działania oraz funkcjonalności Booksy Biz oraz Booksy dla Klientów
  • Udzielasz klientom informacji na temat subskrypcji, faktur i płatności
  • Proponujesz rozwiązania dostosowane do potrzeb klientów, w zakresie możliwym do dostarczenia przez Booksy

Requirements

Aplikuj, jeśli:

  • Masz minimum 2-letnie doświadczenie w obsłudze klienta / contact center w ruchu przychodzącym
  • Masz doświadczenie w branży technologicznej (mile widziane)
  • Znasz język polski na poziomie C2 lub natywnym
  • Znasz język angielski na poziomie B1 (mile widziane)
  • Lubisz rozmawiać z klientami
  • Posługujesz się lekkim piórem i poprawną polszczyzną
  • Znasz i umiesz stosować techniki komunikacji i perswazji
  • Masz zdolność analizy i rozwiązywania problemów
  • Szybko się uczysz i adaptujesz się do nowych sytuacji
  • Koncentrujesz się na osiągnięciu celów
  • Lubisz pracować w zespole

Benefits

Co oferujemy:

  • Pracę w pełni zdalną – jesteśmy dumni z tego, że tworzymy globalny, rozproszony zespół
  • Prywatna opieka medyczna Allianz (dofinansowana przez firmę – różne pakiety do wyboru)
  • Karta Multisport (dobrowolna, niedofinansowana – różne opcje do wyboru)
  • Dodatkowe ubezpieczenie na życie PZU (dobrowolne, niedofinansowane)
  • Pethelp – wsparcie w opiece nad zwierzętami (dobrowolne, niedofinansowane)
  • Konsultacje online z psychologiem Booksy (w pełni finansowane przez firmę)
  • Platformę do nauki języka angielskiego
  • Narzędzia wspierające wellbeing (Worksmile i Officevibe)
  • Inicjatywy zespołu Happiness Team

_____

Nasze zaangażowanie w różnorodność i integrację:

Pracujemy w niezwykle kreatywnej i różnorodnej branży, dlatego zależy nam na tworzeniu środowiska, w którym każdy czuje się mile widziany.

Doceniamy unikalne doświadczenia i perspektywy, dlatego zapewniamy równe szanse wszystkim kandydatom.

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in pl, Poland, highlighting market share and opportunities for professionals in Customer Support roles.

1658 Jobs in Poland
1658
6 Jobs in Pl
6
Download Customer Support Jobs Trends in Pl and Poland

Are You Looking for Customer Support Advisor Job?

Great news! is currently hiring and seeking a Customer Support Advisor to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Booksy adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Poland laws and regulations

What Is the Average Salary Range for Customer Support Advisor Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in pl. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support Advisor?

Key qualifications for Customer Support Advisor typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support Advisor?

To improve your chances of getting hired for Customer Support Advisor, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Advisor Job Success

Booksy interview tips for Customer Support Advisor

Here are some tips to help you prepare for and ace your Customer Support Advisor job interview:

Before the Interview:

Research: Learn about the Booksy's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support Advisor interview at Booksy, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Booksy's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Advisor Positions

Setting up job alerts for Customer Support Advisor is easy with Poland Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!