Developer Support Specialist (DevOps)

• Min.
  
  2 years experience in technical support, DevOps, or software engineering environment.
• Hands-on involvement with ticketing systems, knowledge bases, or live service operations.
• Understanding of software development processes, version control systems (Perforce/Git), and build/deployment pipelines.
• Familiarity with DevOps practices, CI/CD pipelines, and cloud-based services.
• Troubleshooting and problem-solving ability across diverse tech stacks.
• Great communication skills with the ability to explain technical issues clearly.
• User-focused mindset with patience and empathy for end users.
• Ability to prioritize tasks, manage multiple requests, and work under time pressure.

Working mode

In-office in a hybrid or full-time capacity in Warsaw, Poland. 

Health & Well-Being

• Private medical healthcare — a selection of medical plans with dental care and unlimited rehabilitation to choose from, which are also accessible for your partner and relatives.
• Life insurance — comprehensive pension and insurance plans to protect you and your loved ones.
• Annual screenings for cancer prevention covered by the company.
• Psychological and psychiatrist care — free mental health support and various well-being webinars. 
• Sports card — gain access to a wide number of sporting and fitness facilities across the city.
• Menstrual leave — all menstruating employees are entitled to one day off if they suffer severe period symptoms that interrupt their work. 
• RED Parents Network — support for working parents, including childcare benefits, and family-friendly events.
• RED Summer Camp for Kids — a fun summer program for children aged 5–12, majoritively paid by the company.

Perks & Professional Growth

• A welcome pack filled with goodies — to help you feel right at home once you join the team.
• Trainings, lectures, and courses — internal workshops, external training for each employee, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available.
  
  There’s always something to learn!
• REDs have access to the cafeteria platform through which they can receive subscription benefits, additional medical packages or vouchers and codes to shops, cinemas, and public transport reimbursement.
• Gifts for newborn rebels and regular chances to nab some cool swag!

Social Activities & Life in the Office

• Dog-friendly office — dog owner?
  
  Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.
• Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.
• Healthy selections — ​​canteens.
• Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.
• Sustainable campus powered by renewable energy, including electricity from our own solar panels, green zones in offices and on campus, green open-air work and social area, electric and hybrid cars charging points, flower meadows, eco-activities for employees, and much more.
• A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.
• An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support, and yoga and boxing classes.
• No dress-code — we like to keep it casual.

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