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Digital Services Architect - IT Commercial & Digital Job Opening In Kraków – Now Hiring Galderma


Job description

Description

The Digital Services Architect is a technical leadership role within the IT Commercial & Digital organization, responsible for designing, implementing, and evolving the platforms and infrastructure that power Galderma’s global websites and mobile applications.

This role supports business units across Healthcare, Aesthetics, and Consumer segments, ensuring digital services are secure, compliant, scalable, and high-performing.

Reporting to the Digital Services Service Owner, the Architect will manage hosting environments, web security, DNS configurations, domain lifecycle, and integration with MarTech systems.

The role ensures the reliability and technical governance of all digital channels, working closely with internal IT teams, Compliance, Legal, and external vendors to deliver robust digital experiences in regulated environments.

Key Responsibilities

  • Design and evolve technical architecture for web and mobile platforms supporting B2C and B2B use cases.
  • Collaborate with the Service Owner to align technical roadmaps with business goals, scalability, and performance requirements.
  • Identify and evaluate new platforms, and technologies to enhance the digital ecosystem.
  • Administer and continuously improve hosting environments (e.g. Pantheon.io, Platform.sh), ensuring high availability, performance, and security.
  • Serve as technical escalation point for issues related to web hosting, platform access, backups, and environment configuration.
  • Oversee provisioning and lifecycle of hosting instances, global and local
  • Configure and manage Web Application Firewalls (WAF), including Imperva Cloud WAF, to protect digital assets from external threats.
  • Ensure compliance with security standards, privacy regulations (e.g. GDPR, HIPAA), and industry guidelines (e.g. EAA, GxP).
  • Implement and maintain cookie consent solutions, domain protection tools (e.g. ComLaudeWatch), and access control policies.
  • Manage the full lifecycle of domains, from registration and configuration to monitoring and renewal.
  • Administer DNS configurations using ComLaude and Imperva, ensuring service continuity and resilience.
  • Support trademark protection and rogue domain detection processes in collaboration with Legal and IT Security.
  • Maintain and regularly update the Digital Asset Inventory (DAI) of all web and mobile assets, social channels, and redirects.
  • Ensure accurate metadata, ownership, and compliance records across platforms.
  • Support lifecycle planning and governance of digital assets.
  • Own the technical administration of tools such as CMS, DNS portals, WAF dashboards, and support portals (e.g. Magento, ComLaude, Imperva).
  • Coordinate updates, patches, and integrations across platforms.
  • Serve as the technical SME for vendor and agency onboarding, platform access, and incident resolution.
  • Develop and maintain Standard Operating Procedures (SOPs), architecture diagrams, platform documentation, and knowledge base content.
  • Define publishing workflows, access governance, and localization frameworks in coordination with stakeholders.
  • Contribute to the development of digital standards and best practices across the enterprise.
  • Key Technologies & Tools

  • Hosting Platforms: Pantheon.io, Platform.sh, WP Engine
  • Security & DNS: Imperva WAF, ComLaude DNS, Cloudflare
  • CMS: WordPress, Drupal, Magento, Shopify, Contentful, Strapi
  • Inventory & Governance: SharePoint DAI, Cookie Consent tools (e.g. OneTrust)
  • Infrastructure: NGINX, cPanel, Google Cloud Console
  • Collaboration & Support: Imperva Support Portal, Magento Admin, Jira, Confluence
  • Skills & Qualifications

  • 7+ years of experience in web operations, hosting administration, or digital platform architecture.
  • Strong technical expertise in CMS, web hosting infrastructure, and internet security practices.
  • Solid understanding of privacy regulations (GDPR, HIPAA), accessibility standards (EAA), and pharma/healthcare digital compliance.
  • Experience managing domain/DNS, digital assets, and platform-level documentation at scale.
  • Comfortable working in a fast-paced, matrixed, and international organization.
  • Strategic mindset with a focus on value delivery and continuous improvement.
  • Fluent in English (mandatory); additional languages are a plus
  • What we offer in return

  • You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
  • You will receive a competitive compensation package with bonus structure and extended benefit package
  • You will be able to work in a hybrid work culture
  • You will participate in feedback Loops, during which a personalized career path will be established
  • You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability
  • Next steps

  • Send your CV in English
  • If your profile is a match, we will invite you for a first virtual conversation with Talent Acquisition
  • The next step is a virtual conversation with the hiring manager
  • The final step is a panel conversation with the extended team
  • Our people make a difference

    At Galderma, you’ll work with people who are like you.

    And people that are different.

    We value what every member of our team brings.

    Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Digital Services Potential: Insight & Career Growth Guide


    Real-time Digital Services Jobs Trends (Graphical Representation)

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    971 Jobs in Poland
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    110 Jobs in Kraków
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    Download Digital Services Jobs Trends in Kraków and Poland

    Are You Looking for Digital Services Architect IT Commercial & Digital Job?

    Great news! is currently hiring and seeking a Digital Services Architect IT Commercial & Digital to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Galderma adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Poland laws and regulations

    What Is the Average Salary Range for Digital Services Architect IT Commercial & Digital Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Kraków. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Digital Services Architect IT Commercial & Digital?

    Key qualifications for Digital Services Architect IT Commercial & Digital typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Digital Services Architect IT Commercial & Digital Job Success

    Galderma interview tips for Digital Services Architect   IT Commercial & Digital

    Here are some tips to help you prepare for and ace your Digital Services Architect IT Commercial & Digital job interview:

    Before the Interview:

    Research: Learn about the Galderma's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Final Thought:

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