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Urgent! Dutch Speaking Customer Service Agent - Work Remote In Europe Job Opening In Poland, Poland – Now Hiring Mercier Consultancy

Dutch Speaking Customer Service Agent Work Remote In Europe



Job description

Mercier Consultancy is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Agent to work remotely from anywhere in Europe! We are looking for dedicated individuals who are passionate about providing exceptional customer support to our Dutch-speaking clients.

In this remote role, you will assist customers with their inquiries, troubleshoot issues, and ensure a seamless experience with our services.

Your fluency in Dutch and commitment to customer satisfaction will be pivotal in helping us maintain and enhance our service quality.

Responsibilities

  • Assist Dutch-speaking customers through phone, email, and chat communications
  • Resolve customer inquiries related to our products and services appropriately
  • Document all interactions accurately in our CRM system
  • Collaborate with other teams to address and resolve complex issues
  • Provide guidance to clients on maximizing their use of our services
  • Collect customer feedback to inform ongoing improvements
  • Participate in training and development to stay informed of product updates

Requirements

  • Fluency in Dutch and English, both written and verbal
  • Excellent communication and customer service skills
  • Prior experience in customer care or a related field is beneficial
  • Strong analytical and problem-solving skills
  • A friendly, approachable demeanor with a focus on customer satisfaction
  • Ability to work independently and manage time effectively in a remote setting
  • Willingness to learn and adapt to evolving technologies and processes

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Health Insurance

Private Health Insurance

Fully Paid Training

And More...


Required Skill Profession

Information And Record Clerks



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    Unlock Your Dutch Speaking Potential: Insight & Career Growth Guide


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    Mercier Consultancy interview tips for Dutch Speaking Customer Service Agent   Work Remote In Europe

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    • Other Openings
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