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Helpdesk - L1 Support - F/M/X Job Opening In Poland, Poland – Now Hiring Amaris Consulting


Job description

Job description



Join our team and start a new adventure in an international and dynamic environment, where you will be able to fulfil your career expectations in a fast-growing organization.
Being a consultant at Amaris Consulting means positioning yourself as a technical and functional expert in an industrial field, but above all, being an ambassador of our organization to clients, thanks to your interpersonal skills and ability to listen, in order to build a strong relationship of trust with our clients and fully understand their challenges and issues.

We are currently looking for an Helpdesk - L1 Support to be part of our dynamic team, in Gròjec.



🔥 Your responsibilities:



  • Provide first-level technical support to end-users and clients

  • Diagnose and resolve issues related to Linux operating systems

  • Escalate unresolved incidents to higher-level support teams

  • Monitor system performance and report anomalies

  • Document troubleshooting steps and solutions in the knowledge base

  • Assist with user account management and permissions on Linux systems

  • Ensure timely and professional communication with users

  • Collaborate with other IT teams to improve support processes



🎯 Your profile:



  • Experience with Linux operating systems

  • Experience in technical support or helpdesk environment

  • Academic background: IT, Computer Science, or related field

  • Fluent English.

    Additional languages are a plus.

  • Experience with ticketing systems and remote support tools

  • Experience with AI generative tools is a plus

  • You have strong problem-solving and communication skills



💡 Why choose us?



  • An international community with over 110 nationalities.

  • An environment where trust is paramount: 70% of our leaders started their careers at the entry-level.

  • A robust training system with our internal Academy and over 250 modules available.

  • A dynamic workplace with regular events (afterworks, team buildings, etc.).

  • Strong commitments to CSR, notably through our WeCare Together program.



Amaris Consulting is proud to promote diversity within its workforce and to create an inclusive work environment.

We consider applications from all qualified individuals, regardless of gender, sexual orientation, ethnic origin, beliefs, age, marital status, disability, or any other characteristic.


Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Helpdesk L1 Potential: Insight & Career Growth Guide


Real-time Helpdesk L1 Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Helpdesk L1 in Poland, Poland, highlighting market share and opportunities for professionals in Helpdesk L1 roles.

26 Jobs in Poland
26
1 Jobs in Poland
1
Download Helpdesk L1 Jobs Trends in Poland and Poland

Are You Looking for Helpdesk L1 Support F/M/X Job?

Great news! is currently hiring and seeking a Helpdesk L1 Support F/M/X to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Amaris Consulting adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Poland laws and regulations

What Is the Average Salary Range for Helpdesk L1 Support F/M/X Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Poland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Helpdesk L1 Support F/M/X?

Key qualifications for Helpdesk L1 Support F/M/X typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Helpdesk L1 Support F/M/X?

To improve your chances of getting hired for Helpdesk L1 Support F/M/X, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Helpdesk L1 Support F/M/X Job Success

Amaris Consulting interview tips for Helpdesk   L1 Support   F/M/X

Here are some tips to help you prepare for and ace your Helpdesk L1 Support F/M/X job interview:

Before the Interview:

Research: Learn about the Amaris Consulting's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Helpdesk L1 Support F/M/X interview at Amaris Consulting, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Amaris Consulting's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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