OpusCapita is a leading European provider of electronic invoice and supply chain document exchange, invoice automation, and procurement solutions.
Our cloud-based solutions help businesses manage their procurement, supply chain, accounts payable and accounts receivable processes, lowering costs while improving control and supporting growth.
A pioneer in e-transactions for nearly 4 decades, OpusCapita is part of GEP, a global leader in AI-driven procurement and supply chain solutions.
This acquisition empowers OpusCapita to deliver even more innovative, efficient, and effective solutions, all while maintaining the highest standards of compliance, globally.
To learn more, please visit
Are you strong at English?
Do you want to learn and work in IT support?
;
We are looking for
Junior Technical Support Engineer
in our Global Service Desk team in Toruń, Poland.
We offer also opportunity for hybrid.
PREFERRED QUALIFICATIONS:
fluent English written and spoken (B2 or higher)basic IT technical skillsdesire to learn & get experience in IT field availability to work in shifts Your additional (but not required) advantages will be:
Unix / Linux basic level skillsKnowledge of ITIL framework & IT Service Management toolsOther languages skills (German, Swedish, Norwegian, Finnish) RESPONSIBILITIES:
Be a member of a team which provides technical support and problem-solving abilities for our international external and internal customersCommunicate with our business customers and IT professionals via e-mail, ticketing system and telephoneIdentify, evaluate and prioritize customer problems and formulate resolution plansAssist in identifying resolution gaps and in evaluating new services, processes and technologies introduced at the helpdeskEscalate unresolved issues to support leads, designated service group or client helpdesk YOU CAN LOOK FORWARD TO:
don’t worry you don’t know everything yet – we will show you all the tricks! You will have assigned mentor and undergo induction training.flat hierarchies, short decision-making processes, a creative, open and feel-good atmospherea friendly team of professionals, who keep their sense of humor and heart even when things get hecticerror and feedback culture and hands-on mentality are a matter of course for us.
flexible working hours, home office and equipment with modern working tools.
our company-owned academy where you can expand your personal development opportunities to successfully master challenging tasks in demanding projects.
a permanent employment relationship with attractive remuneration and a company success-related bonus Social package and employee benefits like private medical care, Mybenefit plan, sport card, voluntary life insurance, private pension scheme finally, a training budget for you and company events round off our spectrum (breakfasts, console tournaments and many more!) If you have further questions?
Then get in touch with
Make your application no later than the 30th of October 2025. Selection and interviews take place on an ongoing basis.
We do welcome applications from women and men, regardless of their cultural and social backgrounds, age, religion, belief, disability or sexual orientation.
You can work anywhere, develop and be succesful - that's what you can achieve with us!
Welcome to OpusCapita!