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Logistics Operations Manager (m/f/d) Job Opening In Robakowo – Now Hiring Westwing Group SE


Job description

JOIN OUR TEAM

As Logistics Operations Manager at Westwing, you will be responsible for overseeing the end-to-end logistics processes, ensuring efficiency, accuracy, and a seamless customer experience.

You will collaborate with internal teams and external partners to optimize performance, drive cost-effective improvements, and maintain high service quality across all logistics functions.

This position is permanent and based in Robakowo.

WHAT YOU'LL DO

  • Manage and optimize inbound logistics, ensuring timely and accurate receipt of goods into our warehouse(s)
  • Oversee outbound logistics operations, from warehouse dispatch to last-mile delivery performance
  • Monitor, evaluate, and improve last-mile carrier performance, ensuring SLAs are met and customer satisfaction remains high
  • Implement and manage processes for returns handling, ensuring efficient flow and minimal customer disruption
  • Collaborate closely with internal stakeholders such as warehouse and customer service, to improve operational efficiency
  • Analyze logistics KPIs, generate insights, and support improvement initiatives based on data
  • Work with external logistics providers to ensure service quality and maintain strong relationships
  • Ensure compliance with company policies and local transportation and logistics regulations
  • Drive continuous improvement and cost-efficiency across all logistics processes

YOU COME WITH

  • Bachelor's degree in Supply Chain Management, Business, Logistics, or a related field preferred
  • 2–4 years of experience in logistics, transportation, or supply chain, ideally within e-commerce, retail, or FMCG sectors
  • Strong understanding of inbound, outbound, and reverse logistics flows
  • Experience managing or interacting with last-mile delivery partners
  • Analytical mindset with experience working with data and KPIs to drive decisions
  • Strong communication and stakeholder management skills
  • Proficiency in English (written and spoken) is mandatory
  • Tech-savvy with experience working with WMS, TMS, or logistics platforms is a plus
  • Experience with export customs clearance is a plus

WHY WESTWING

Aside from our awesome team and shared purpose, we offer a variety of additional benefits.

Come work with us and get:

  • an inspiring, international, informal, and nonpolitical environment for you to take ownership and grow your career
  • a unique culture based on trust, support, and collaboration where we foster open communication with our monthly Company All-Hands, feedback channels, and regular Q&A sessions
  • 20 to 28 days of paid holiday per year
  • 40% off Westwing Collection and 20% off all third-party brands in our shop (each on non-reduced items), a 10% Family & Friends voucher, and Westwing vouchers for special occasions
  • regular and legendary company and team events
  • health and wellbeing offerings including sports membership, private health care and life insurance
  • subsidised daily lunches (you choose what you want!)

ABOUT US

Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 497 million in 2024.

As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands.

The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service.

Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”.

Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.

Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love.

We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win.

So come, be part of the “wow, you work at Westwing?” crowd.

Diversity is deeply rooted in our culture.

Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.

Department

Operations & Logistics

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Logistics Operations Potential: Insight & Career Growth Guide


Real-time Logistics Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Logistics Operations in Robakowo, Poland, highlighting market share and opportunities for professionals in Logistics Operations roles.

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Are You Looking for Logistics Operations Manager (m/f/d) Job?

Great news! is currently hiring and seeking a Logistics Operations Manager (m/f/d) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Westwing Group SE adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Poland laws and regulations

What Is the Average Salary Range for Logistics Operations Manager (m/f/d) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Robakowo. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Logistics Operations Manager (m/f/d)?

Key qualifications for Logistics Operations Manager (m/f/d) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Logistics Operations Manager (m/f/d) Job Success

Westwing Group SE interview tips for Logistics Operations Manager (m/f/d)

Here are some tips to help you prepare for and ace your Logistics Operations Manager (m/f/d) job interview:

Before the Interview:

Research: Learn about the Westwing Group SE's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Logistics Operations Manager (m/f/d) interview at Westwing Group SE, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Westwing Group SE's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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