Outlet Execution Training Manager

Job description

Hello.

We are Haleon.

A new world-leading consumer health company.

Shaped by all who join us.

Together, we are improving everyday health for billions of people.

By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science.

What is more, we’re achieving it in a company that we’re in control of.

In an environment that we are co-creating.

And a culture that is uniquely ours.

Care to join us.

It isn’t a question.

This is an exciting time to join us and help shape the future.

It’s an opportunity to be part of something special.

About The Role

This role is within the Global Outlet Execution Hub, with a mission to deliver industry leading Commercial Systems, Tool’s and capability.

Haleon commercial representatives of the future will be augmented and enabled by Next Gen technological solutions, precision data, reporting and insights leading to store level targeted actions.

Next Gen Solutions will equip our sales teams to eliminate non-value added tasks and focus on value added ones to drive efficiency and effectiveness and meaningful discussions with customers they serve during a sales visit.

We wish for our representatives to be fully data driven and enabled by technology.

These solutions should help support and drive a significant sales uplift (effectiveness) and field team (efficiency), delivering a strong return on investment (ROI).

Existing teams will need to build additional capabilities to unlock the true full potential of deploying the Next Gen tools and solutions.

Success will require new capability building to ensure best in class deployment and strong solution adoption.

Capability development and product adoption has been identified as a key success factor.

The vision for the role is to be the single point of contact globally for all Outlet Execution Systems and Tools related capability activities.

The role approaches business transformation and change management through a capability lens and therefore, experiences in BU/market in salesforce effectiveness, capability, and other commercial or sales functions can be considered transferrable skills.

The role offers plenty of exposure to interact with senior stakeholders and provides rich experience of market archetypes

This is an enterprise program and relevant to all cross functional stakeholders, so, an understanding of personas and functions in Business unit and markets is a big advantage.

A key objective is to create impact through a steady flow of targeted capability development.

This involves building an Outlet Execution Systems and Tools learning curriculum, organizing and sharing new and existing training materials for deployment, raising requirements for up-levelling and identifying and overcoming adoption challenges, barriers and opportunities.

Developing a program communication through structured and high impact medium is a critical success factor for this role to thrive.

Managing active engagement through communities of practice, deployment of materials through learning libraries are going to be key areas of job content.

Measurement and continuous improvement of capability inputs through surveys, field visits, adoption metrics and other lag measures.

The most critical success KPI for the capability program is its ability to generate pull and build trust and credibility with markets.

Thus demonstrating value, strong communication of benefits, building credibility and helping markets to understand the potential value, foundational requirements and securing strong support and advocacy on deployment planning and adoption will be key to creating this pull demand.

This role entails close working relations with Sales, NRM SFE leads, Commercial Excellence leaders and other sales colleagues in identified BU and markets.

Collaborative working style and building trust are going to be key soft skills.

Assessments of current capability gaps and opportunities will be very important.

The capability program should have global blueprint and aligned to the product roadmaps but also requires local ownership i.e. it should have design of a global blueprint but have execution leadership from BU or market commercial excellence team.

Key Responsibilities

Skills / Experience

To be effective in role, the candidate needs to have relevant functional knowledge & experience in Learning and Development (capability building), Salesforce Effectiveness (SFE) and / or related commercial skills.

Other skills include proven commercial experiences, program management, situational awareness, critical thinking, stakeholder management and execution capabilities.

In addition, experience of the following in a programme environment will be essential:

The Following experience is also beneficial for someone to be successful in this role:

Care to join us.

Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles.

If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary.

We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions.

We would really appreciate it if you could take a few moments to complete it.

Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer.

All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting.

We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

Required Skill Profession

Top Executives