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Salesforce Platform Manager Job Opening In Kraków – Now Hiring OLX Group


Job description

Salesforce Platform Manager

Poznań, Poland / Warsaw, Poland / Lisbon, Portugal / Bucharest, Romania / Krakow, PolandOLX Group – Sales /Full-time /HybridWELCOME TO OLXAt OLX, we work together to build a more sustainable world through trade.We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more.

Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom, Property24.Join OLX and see how far you can go.We're seeking an experienced Platform Manager to provide strategic leadership for our Salesforce ecosystem and related technologies.

The ideal candidate will combine technical expertise with business acumen to optimize platform utilization, manage vendor relationships, and ensure alignment with business objectives.

In a typical day at OLX, in the role of Salesforce Platform Manager, you will:

  • Act as a strategic advisor providing expert recommendations on Salesforce platform solutions (Service Cloud, Experience Cloud, CRMA) with emphasis on scalability, efficiency, and business alignment
  • Collaborate with Solution Architects to design technical solutions that address evolving business requirements and strategic objectives
  • Drive platform roadmap development and execution, ensuring optimal utilization of Salesforce and integrated ecosystem tools
  • Implement robust governance, security, and compliance measures while managing vendor relationships and technology investments
  • Identify inefficiencies across sales and customer support processes to design streamlined, automated solutions
  • Integrate various platforms (Salesforce, ECB, Guuru) to enhance data flow, reporting accuracy, and operational improvements
  • Build and mentor a high-performance team with skills across administration, development, and architecture
  • Create enablement strategies that empower Sales and Customer Support teams with actionable insights and automation
  • Develop and monitor technology budgets aligned with company priorities and ROI goals
  • Establish metrics to measure platform effectiveness and drive continuous improvement across the organization
  • What do you need to be successful in this role?

  • Bachelor's degree in Computer Science, IT, or related field (Master's/MBA preferred)
  • Salesforce certifications (Administrator, Platform App Builder, or higher)
  • 7+ years of Salesforce platform management experience with 5+ years in technology leadership
  • Proven track record in vendor management, budget oversight, and platform strategy execution
  • Deep understanding of Salesforce ecosystem (Service Cloud, Experience Cloud, CRMA)
  • Experience with enterprise integration, IT governance, and data security/compliance
  • Knowledge of service management and project/change management methodologies
  • Fluent in English (written and verbal)
  • Willingness to travel occasionally to different office locations (up to 20%)
  • What you get from us?

  • Complex compensation package (annual performance-based bonus, medical insurance, flexible benefits)
  • Unique opportunity to become a part of an international group and one of the major Internet Brands in the world, contributing to the global OLX Group success
  • Fun and informal environment where getting stuff done and enjoying the ride is far more important than rules and hierarchies
  • Opportunity to make impact on how millions of people trade every day
  • Continuous investment in your development, through trainings and e-courses
  • Work in a hybrid model - three days per week from the office
  • Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers


    • Job Details

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    Unlock Your Salesforce Platform Potential: Insight & Career Growth Guide


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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OLX Group adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Poland laws and regulations

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    Interview Tips for Salesforce Platform Manager Job Success

    OLX Group interview tips for Salesforce Platform Manager

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