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Urgent! Senior Analyst, IT Technical Analysis (I6) Job Opening In Łódź – Now Hiring Dell Products (Poland) Sp. z o (3826)

Senior Analyst, IT Technical Analysis (I6)



Job description

IT Technical Services Senior Analyst

Why do Dell Technologies customers remain Dell Technologies customers?

It’s because of our consistently high levels of customer service.

Our IT Technical Analysis team is the focal point of this commitment.

We provide technical support and training to PC and PC network users.

Known for our versatility across the technical spectrum, we use hardware and software tools to solve problems while supporting, installing and maintaining PCs, LANs, server hardware, operating systems, software and related-IT sanctioned peripherals.

Join us to do the best work of your career and make a profound social impact as an IT Technical Services Senior Analyst on our IT Technical Analysis Team in Lodz.


What you’ll achieve
As an IT Technical Services Senior Analyst, you will work in a team supporting production operations.

You will work in a central shift 10:00 AM to 18:00 PM but being flexible for supporting morning or afternoon shifts when required.

You will:
 

  • Support production and production overtime in terms of hardware and software required.
  • Participate on UATs and PITs taking place outside typical production hours, when required.
  • Be the local hands for centralized teams as cybersecurity, network, telecom.


  • Take the first step towards your dream career
    Every Dell Technologies team member brings something unique to the table.

    Here’s what we are looking for with this role:

    Essential Requirements

  • Windows knowledge at support level.
  • Hardware knowledge for supporting it.
  • Standard software as MS Office knowledge.
  • 3-4 years experience on supporting users.
  • Polish language native or advanced speaker.
  • Ability to make and maintain good working relationships with people.

  • Desirable Requirements

  • Knowledge of network basics.
  • Knowledge of English at a communicative level.

  • Required Skill Profession

    Computer Occupations



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