(Senior) Manager of Cloud Engineering, Infrastructure Services

Job description

(Senior) Manager of Cloud Engineering, Infrastructure Services
Job Category: Engineering & Cloud

Location: Poland - Krakow

**Meet Our Team:**

Pega Poland is a leading technology hub in Europe, driving innovation and delivering cutting-edge software solutions.

Employees are encouraged to collaborate, develop their skills, and share their expertise in an open and supportive environment.

In addition to our passion for technology, we value an inclusive work environment and engaged community, care deeply of wellbeing of our employees by providing wellness programs and social initiatives.

The number of our Pega Cloud SaaS and PaaS customers is rapidly growing.

We are looking for individuals who will help us to drive this growth by building highly scalable cutting-edge Cloud Services.

As part of this team, you will be one of the leaders working at the nexus of the infrastructure behind Pega Cloud.

You will be part of the Infrastructure Tribe, working on cloud deployments running on AWS and GCP as well as Kubernetes, Istio, and storage products.

Contributing to a variety of technologies, vendors, architectures, implementation, and support.

**Picture Yourself at Pega:**

In this role, you’ll help us lead a team that will design, develop, implement, test, deploy, and operate the components and services that power Pega Cloud services.

We are looking for a highly engaged, technically strong and collaborative individual with a positive attitude who wants to help us with achieving our goal - being the Top 1 CRM SaaS company in the world! Our Pega Cloud team is distributed globally with three major technology centers in the US, in the EU and in India.

**What You'll Do at Pega:**

+ Provide strategic leadership to engineering teams while effectively managing up and collaborating with senior stakeholders and executive leadership to secure organizational support and alignment.
+ Develop, inspire, mentor, and evaluate the engineering team by providing technical training plans, career growth guidance, and continuous feedback.
+ Enable the teams to deliver functionality by collaborating with multiple stakeholders including cross functional teams, architects, product owners, scrum masters , while demonstrating deep understanding of matrixed organizational dynamics.
+ Ensure that the delivered work meets functional and technical requirements, and quality standards.
+ Identifying the need for training and talent development.
+ Review designs and code and provide meaningful feedback, and the detail orientation to follow-up on all technical topics.
+ Provide clear, concise, and persuasive communication to engineering teams and stakeholders, articulating complex technical concepts while maintaining high internal visibility for the organization.
+ Facilitate innovation to drive towards engineering excellence while advocating for technical excellence and strong software engineering best practices.

**Who You Are:**

You are a natural, persuasive communicator with exceptional command of English, capable of articulating complex ideas and wielding significant organizational influence.

You possess a balanced leadership style that combines drive and results-orientation with strong interpersonal influence.

You excel at managing up and navigating complex organizational structures while maintaining a deep commitment to mission success.

You are a technical generalist who understands how various technologies integrate rather than specializing in a single area.

**What You've Accomplished:**

+ 7 – 10 years of software development experience, preferably in a product development company, with 2+ years as a technical lead or manager.
+ High proficiency across a wide range of technical domains including programming, networking, operations, Kubernetes, cloud technologies, etc., with broad understanding of technology integration.
+ Strong understanding of object-oriented programming and design, with knowledge of Go, Java or similar languages.
+ Experience in Development and Deployment using cloud platforms (AWS, Azure, GCP), with understanding of DevOps automation, pipeline tools, Docker, and Kubernetes.
+ Agile/Scrum development methodology knowledge/experience.
+ Track record of dedication, flexibility, and proactivity to ensure successful outcomes.
+ Very good command of English.

It will be great, but not required if you have:

+ Knowledge of Cloud Operations best practices.
+ Understanding of Microservices and Stateless Architecture.
+ Experience writing Infrastructure as Code (IAC).
+ Exposure to Microservices lifecycle management, multi-tenant infrastructure, multi-cloud, or Cloud migration.
+ Experience partnering with internal clients & product managers to align implementation with business goals & outcomes.

**Pega Offers You:**

+ A highly collaborative environment for designing and development of new ideas and features.
+ A culture where employees engage deeply, own outcomes and lead from the front.
+ Continuous learning and career opportunities – internal and external training opportunities, area for own initiatives, Rotation Program.
+ An inclusive, agile, and flexible work environment - we offer a variety of engaging social initiatives, from sports and charity events to recreational activities.
+ Permanent agreement and benefits package (bonus incentive, employee equity in the company, Medical and Group Insurance, Multisport, Employee Assistance Program, and that’s not all).
+ Flexible work mode: hybrid (min.

2 days/week from the office).

Our modern office is located in Krakow (Bonarka4Business Center).

We hope you will enjoy Pega relax/game rooms and social/sport initiatives soon!

#LI-MP1 #LI-hybrid

Job ID: 22256

**AI in Action –** Pega embraces the power of artificial intelligence.

We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.

**Culture –** At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best.

With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people.

Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

**Export Compliance –** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

**Accommodations –** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
https://www.pega.com/about/careers/equal-employment-opportunity

Required Skill Profession

Other General