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Senior Solution Consultant (MS Dynamics 365 CRM) Job Opening In Wrocław – Now Hiring Experis


Job description

Job Description

Praca w 100% zdalna / praca hybrydowa we Wrocławiu


Opis projektu:



Poszukujemy doświadczonych Konsultantów funkcjonalnych Dynamics 365 CRM na poziomie seniorskim, którzy dołączą do międzynarodowego projektu wdrożeniowego realizowanego dla globalnego klienta z branży automotive.

Zespół będzie odpowiedzialny za dostarczenie i implementację funkcjonalności związanych z zarządzaniem efektywnością dealerów (Dealer Performance Management), opartych na module Sales oraz wybranych komponentach marketingowych platformy Dynamics 365.

Wymagana jest również znajomość modułów serwisowych (Customer Service, Field Service), gdyż możliwy jest dalszy rozwój rozwiązania w tym kierunku.

Rola ma charakter funkcjonalny – doświadczenie developerskie nie jest wymagane, ale mile widziane.

Konsultanci będą ściśle współpracować z przedstawicielami biznesu oraz zespołami projektowymi po stronie klienta, odpowiadając za analizę procesów, konfigurację systemu, prowadzenie warsztatów oraz wsparcie w fazie testów akceptacyjnych (UAT).



Zakres obowiązków:

  • Analiza wymagań biznesowych i ich mapowanie na funkcjonalności Dynamics 365 CRM (moduł Sales) oraz komponenty marketingowe w ramach modułu Sales

  • Projektowanie oraz rekomendowanie rozwiązań wspierających procesy Dealer Performance Management

  • Prowadzenie warsztatów, szkoleń oraz sesji konsultacyjnych z użytkownikami biznesowymi

  • Konfiguracja systemu oraz przygotowywanie dokumentacji funkcjonalnej i procesowej

  • Wsparcie w realizacji testów akceptacyjnych (UAT) oraz rollout’u rozwiązania

  • Doradztwo w zakresie najlepszych praktyk oraz możliwości rozwoju platformy Dynamics 365 CRM



  • Wymagania:

  • Minimum 5–7 lat doświadczenia w roli Solution Consultant / Functional Consultant Dynamics 365 CRM

  • Bardzo dobra znajomość modułu Sales, Customer Service oraz innych funkcjonalności w ramach Dynamics 365 CRM i Power Platform

  • Doświadczenie w projektach wdrożeniowych obejmujących konfigurację oraz optymalizację procesów biznesowych

  • Szeroka wiedza z zakresu systemów CRM oraz ich integracji z innymi aplikacjami

  • Umiejętność prowadzenia warsztatów z klientami oraz przekładania wymagań biznesowych na rozwiązania systemowe

  • Biegła znajomość języka angielskiego w mowie i piśmie



  • Oferta:

  • Praca w 100% zdalna / praca hybrydowa we Wrocławiu

  • B2B kontrakt via Experis

  • MultiSport Plus

  • Ubezpieczenie grupowe

  • Medicover Premium

  • Dostęp do platformy e-learningowej

  • Company Description

    Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT.

    Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.We offer recruitment of managers and highly qualified consultants with expertise in IT.Experis is part of ManpowerGroup and has been named one of the world's most ethical companies.

    Required Skill Profession

    Computer Occupations


    • Job Details

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