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Urgent! Service Delivery Manager (Finance and Accounting Operations) Job Opening In Wrocław – Now Hiring DXC Technology Polska Sp. z o.o.
As a result of our dynamic growth, we are currently looking for candidates for the position of Service Delivery Manager in Finance and Accounting (F&A) BPO.
The person in this role will oversee the delivery of all finance and accounting services for assigned client accounts.
This role involves managing client relationships, ensuring the highest level of service delivery, driving process improvements, and leading F&A process transformation.
The ideal candidate will have extensive experience in finance and accounting within a BPO environment, coupled with strong leadership and client management skills.
Client Relationship Management
- Serve as the primary point of contact for clients, maintaining strong and positive relationships.
- Understand and anticipate client needs to ensure F&A services are delivered to meet or exceed expectations.
- Conduct regular client meetings to review performance, discuss improvements, and track satisfaction through metrics such as NPS.
Service Delivery Management:
- Oversee the day-to-day operations of finance and accounting services to ensure timely and accurate delivery.
- Monitor and ensure adherence to service level agreements and key performance indicators.
- Implement and drive process improvements and transformation initiatives to enhance service efficiency and quality.
- Promptly address and resolve any issues or discrepancies in service delivery.
Financial Management:
- Ensure the accuracy and timeliness of financial reporting and analysis for clients.
- Oversee the preparation of budgets, forecasts, and financial plans.
- Monitor financial performance and manage risks effectively.
Strategic Planning and Process Transformation:
- Lead process transformation projects aimed at enhancing efficiency, quality, and client satisfaction.
- Regularly review and optimize processes to achieve operational excellence.
- Contribute to strategic planning and execution of F&A delivery.
- Identify opportunities for expanding services and improving existing processes.
- Identify and mitigate financial and operational risks.
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Unlock Your Service Delivery Potential: Insight & Career Growth Guide
Real-time Service Delivery Jobs Trends in Wrocław, Poland (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Delivery in Wrocław, Poland using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 943 jobs in Poland and 37 jobs in Wrocław. This comprehensive analysis highlights market share and opportunities for professionals in Service Delivery roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! DXC Technology Polska Sp. z o.o. is currently hiring and seeking a Service Delivery Manager (Finance and Accounting Operations) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Delivery Manager (Finance and Accounting Operations) Jobs Wrocław.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DXC Technology Polska Sp. z o.o. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Delivery Manager (Finance and Accounting Operations) Jobs Poland varies, but the pay scale is rated "Standard" in Wrocław. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Delivery Manager (Finance and Accounting Operations) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Delivery Manager (Finance and Accounting Operations), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Delivery Manager (Finance and Accounting Operations) interview at DXC Technology Polska Sp. z o.o., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DXC Technology Polska Sp. z o.o.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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