Job description
Location: 100% HO
Salary: 220-260 PLN net/h
Tasks As a ServiceNow ITOM Architect, you will:
Lead the design and architecture of ServiceNow ITOM solutions including Discovery, Service Mapping, Event Management, and CMDB.
Define ITOM strategies and roadmaps aligned with business goals and platform best practices.
Collaborate with infrastructure, cloud, and operations teams to accurately model services and dependencies.
Design integrations between ServiceNow ITOM and external tools (e.g., Splunk, SolarWinds, Dynatrace, Azure Monitor).
Ensure CMDB data quality and alignment with ITSM, ITAM, and other ServiceNow modules.
Provide architectural guidance for MID Server deployment, credentials management, and integration performance.
Establish standards, patterns, and reusable components for scalable ITOM implementations.
Oversee solution delivery, conduct code reviews, and optimize platform performance.
Requirements To succeed in this role, you should have:
Minimum 7+ years of ServiceNow implementation experience, with at least 3 years focused on ITOM architecture.
Proven experience in designing and delivering enterprise-scale ITOM solutions.
Expert-level knowledge of ServiceNow ITOM suite (Discovery, Service Mapping, Event Management, CMDB).
Strong understanding of ITIL, CMDB architecture, and service mapping methodologies.
Hands-on experience with infrastructure integrations, API design, and event correlation.
Familiarity with cloud and hybrid environments (AWS, Azure, GCP) and CI/CD practices.
Strong communication skills and ability to translate business needs into technical solutions.
ServiceNow CAD or CIS certification (ITOM specialization preferred).
Experience with infrastructure monitoring and automation tools.
Nice to have:
Proficiency in English (C1/C2); other European languages are a plus.
Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
Experience with cloud operations, DevOps automation, and AI/ML-driven monitoring tools.
Offer Multisport Card Life insurance Private healthcare PowerYou platform
About the Company
Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT.
Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.jefferson Wells is Norway's largest consulting & recruitment company with over 800 consultants.
We offer recruitment of managers and highly qualified consultants with expertise in IT.
Among our customers, you will find over 90 percent of Norway's largest listed companies.
Experis is part of ManpowerGroup and has been named one of the world's most ethical companies.