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Software Intern - Technical Support 2026 Job Opening In Krakow – Now Hiring IBM

Software Intern Technical Support 2026

    Poland Jobs Expertini Expertini › Poland › Jobs › Krakow › Other General › Software Intern Technical Support 2026

Job description

**Introduction**
A career in IBM Software means you'll be part of a team that transforms our customers challenges into solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers.

Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM's product and technology landscape includes Research, Software, and Infrastructure.

Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
**Your role and responsibilities**
We have several intern positions available for enthusiastic individuals, in our world-wide zSystems Software (e.g., Db2, IMS, CICS) customer support teams.

We are seeking motivated and innovative individuals to provide remote technical support.

This role specializes in problem determination/problem source identification skills for software tools, utilization technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution.

The responsibilities include the ability to communicate action plans to the customer or IBM representative as appropriate, recommend and implement new, or improvements to existing, technical support tools, procedures, and processes, and contribute to department attainment of organizational objectives and high customer satisfaction.

This position requires a comprehensive understanding of, or the willingness to learn about z/OS operating systems and related z middleware applications, proven experience using general troubleshooting tools and commands for this platform.

The individual will work with all Technical Support teams within IBM and desire to continuously learn and share expertise.
**Required technical and professional expertise**
* Self-motivated and proactive to solve problems and accomplish assignments
* Effective time management and organizational skills
* Self-starter & ability to work effectively in a team environment
* Strong technical background in computer systems
* Excellent communication skills, ability to speak and write in English, other languages are a plus
* Logical and analytic approach to problem solving
* Highly reliable, team player
**Preferred technical and professional experience**
* Experience in a customer facing role
* Familiarity and/or experience with installing and configuring z/OS products which integrate with Unix System Services (USS), RACF, TCP/IP

* Knowledge of JCL and various subsystems (e.g., Db2, CICS, IMS, WebSphere Liberty, MQ)

If you do not have some (or any) of these skills, it's important to show us how curious you are about them, and how eager you are to learn new technologies.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.

IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


Required Skill Profession

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Real-time Software Intern Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Software Intern in Krakow, Poland, highlighting market share and opportunities for professionals in Software Intern roles.

1969 Jobs in Poland
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151 Jobs in Krakow
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Are You Looking for Software Intern Technical Support 2026 Job?

Great news! is currently hiring and seeking a Software Intern Technical Support 2026 to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IBM adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Poland laws and regulations

What Is the Average Salary Range for Software Intern Technical Support 2026 Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Krakow. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Software Intern Technical Support 2026?

Key qualifications for Software Intern Technical Support 2026 typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Software Intern Technical Support 2026 Job Success

IBM interview tips for Software Intern Technical Support 2026

Here are some tips to help you prepare for and ace your Software Intern Technical Support 2026 job interview:

Before the Interview:

Research: Learn about the IBM's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Software Intern Technical Support 2026 interview at IBM, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IBM's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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