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Staff DevOps Engineer - Edge Job Opening In Kraków – Now Hiring Zendesk


Job description

Job Description

Zendesk is looking for an experienced Staff Engineer to join our Edge Engineering team in Europe.

Zendesk handles billions of user interactions every day, and the Edge team is on the critical path for every one of them.

Our services route traffic across Zendesk’s global cloud infrastructure and provide critical protections for back-end product services.

We own Zendesk’s CDN, Cloud firewall, load balancing, proxying tier, and more.

We care deeply about best practices, modern technologies, observability and systems resilience. 

What you get to do every day

  • Manage our global CDN platform that ships assets to clients’ browsers efficiently.

  • Work collaboratively with a niche team of experienced engineers.

  • Ship code to production and improve the experience of millions of Zendesk users.

  • Be a second set of eyes for your peers' code, changes and deployment plans.

  • Use a best-in-class modern technology stack: AWS, Cloudflare, Kubernetes, Terraform, Go, etc.

  • Use DevOps best practices: we build it, we run it.

What you bring to the role

  • You’re a proactive member of the team, always wanting to improve processes and procedures.

  • You’re asking questions that ensure we’re on the right direction.

  • You’re keen on planning the deployment of complex changes and long term design decisions.

Qualifications / Experience

  • Proven experience with Go or Python.

  • 5+ years work experience in a DevOps or production engineer role working on high-traffic, customer-facing distributed systems.

  • Hands-on experience in shipping highly scalable server-side solutions in a continuous integration environment, requiring extensive cross team collaboration.

  • Hands-on experience working with Linux, Docker, and Kubernetes.

  • Hands-on experience with AWS or similar cloud computing platforms.

Preferred Competencies

  • Deep experience in modern SaaS companies.

  • A passion for identifying problems and fixing them.

    You run towards the fires.

  • Strong writing skills.

    You understand the need to document first in a remote, async work environment.

  • Knowledge of caching solutions and experience with CDN solutions (Cloudflare, CloudFront, Fastly, etc.)

  • Experience observing systems via metrics and traces using cloud based Observability tools.

  • Experience, or willingness to learn, writing code in Go.

Tech stack

  • AWS, Cloudflare, Envoy, OpenResty

  • IaC: CloudFormation, Terraform

  • Kubernetes, Docker

  • Go, Ruby

  • Spinnaker, GitHub, Datadog

#LI-JJ2

The Poland annualized base salary range for this position is zł278,000.00-zł418,000.00.

Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors.

This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week.

This role must attend our local office for part of the week.

The specific in-office schedule is to be determined by the hiring manager.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Staff DevOps Potential: Insight & Career Growth Guide


Real-time Staff DevOps Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Staff DevOps in Kraków, Poland, highlighting market share and opportunities for professionals in Staff DevOps roles.

636 Jobs in Poland
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87 Jobs in Kraków
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Are You Looking for Staff DevOps Engineer Edge Job?

Great news! is currently hiring and seeking a Staff DevOps Engineer Edge to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Poland laws and regulations

What Is the Average Salary Range for Staff DevOps Engineer Edge Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kraków. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Staff DevOps Engineer Edge?

Key qualifications for Staff DevOps Engineer Edge typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Staff DevOps Engineer Edge?

To improve your chances of getting hired for Staff DevOps Engineer Edge, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Staff DevOps Engineer Edge Job Success

Zendesk interview tips for Staff DevOps Engineer   Edge

Here are some tips to help you prepare for and ace your Staff DevOps Engineer Edge job interview:

Before the Interview:

Research: Learn about the Zendesk's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Staff DevOps Engineer Edge interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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