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Staff Software Engineer - Email Platform Job Opening In Kraków – Now Hiring Zendesk


Job description

Job Description

About the Team

The Opportunity

What You'll Do

  • Architect, develop, and maintain scalable, robust services in Ruby on Rails, with some UI development using React/JavaScript.

  • Make key technical decisions and own solutions end-to-end—from concept to deployment and ongoing operations.

  • Collaborate closely with product managers, designers, and engineers to scope, estimate, and deliver high-impact projects.

  • Take part in operational excellence: from implementing canary deployments with Spinnaker, to incident response with incident.io, to proactive monitoring with Datadog.

  • Help shape team culture through code reviews, pair programming, and knowledge sharing, always striving for collective excellence.

  • Contribute to a positive, collaborative atmosphere in our beautiful Cracow office.

What You'll Bring

Required:

  • Strong experience building large-scale backend systems with Ruby, Java, Golang, Python or Javascript.

  • Solid knowledge of JavaScript and React for front-end/UI development.

  • Willingness to learn Ruby and related frameworks.

  • Hands-on background with relational and NoSQL databases, and with queuing/messaging systems (Kafka, SQS, or similar).

  • Familiarity with modern CI/CD (Github Actions), containerization/deployment (Kubernetes on AWS), and operational tooling (Spinnaker, Datadog, incident.io).

  • Ability to navigate complex system design and architectural decisions, especially in distributed platforms.

  • Strong communication and collaboration skills—able to work productively with engineers, product, and design.

  • Eagerness to mentor, learn, and contribute to a supportive, growth-minded team dynamic.

Nice to Have:

  • Insights into the challenges of integrating and scaling SaaS systems.

  • Interest in platform modernization and re-architecture initiatives.

Why Zendesk Cracow?

  • Direct influence on a key global platform with a well-defined, ambitious 3-year roadmap.

  • Dynamic, collaborative culture—where your voice is heard and your work has real impact.

  • Opportunities for technical and career growth alongside smart, driven teammates.

  • Access to a state-of-the-art office in the heart of Cracow, with flexible hybrid arrangements.

#LI-JJ2 

The Poland annualized base salary range for this position is zł278,000.00-zł418,000.00.

Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors.

This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week.

This role must attend our local office for part of the week.

The specific in-office schedule is to be determined by the hiring manager.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Staff Software Potential: Insight & Career Growth Guide


Real-time Staff Software Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Staff Software in Kraków, Poland, highlighting market share and opportunities for professionals in Staff Software roles.

1777 Jobs in Poland
1777
269 Jobs in Kraków
269
Download Staff Software Jobs Trends in Kraków and Poland

Are You Looking for Staff Software Engineer Email Platform Job?

Great news! is currently hiring and seeking a Staff Software Engineer Email Platform to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Poland laws and regulations

What Is the Average Salary Range for Staff Software Engineer Email Platform Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kraków. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Staff Software Engineer Email Platform?

Key qualifications for Staff Software Engineer Email Platform typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Staff Software Engineer Email Platform?

To improve your chances of getting hired for Staff Software Engineer Email Platform, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Staff Software Engineer Email Platform Job Success

Zendesk interview tips for Staff Software Engineer   Email Platform

Here are some tips to help you prepare for and ace your Staff Software Engineer Email Platform job interview:

Before the Interview:

Research: Learn about the Zendesk's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Staff Software Engineer Email Platform interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Staff Software Engineer Email Platform Positions

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