Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Support Specialist Level 1 – Supply Chain System.
Poland Jobs Expertini

Urgent! Support Specialist - Level 1 – Supply Chain System Job Opening In Gdańsk – Now Hiring OPTIVEUM sp. z o.o.

Support Specialist Level 1 – Supply Chain System



Job description

Optiveum is a recruitment and consulting company created based on our 20-plus years of experience in HR & IT services.

We work for Clients located in Poland and abroad providing our local and international Candidates with Project-based or Permanent job opportunities in a remote or office-based model.

Optiveum sp.

z o.o.
to firma rekrutacyjno- konsultingowa prowadzona na bazie naszego ponad 20-letniego doświadczenia na rynku usług HR i IT.

Pracujemy z klientami w Polsce i za granicą oferując międzynarodowym kandydatom pracę stałą lub projektową u Klientów w biurze lub w modelu zdalnym.

DANE FIRMY/ COMPANY DATA

Optiveum Sp. z o.o.

ul.

Tomasza Zana 43 lok.

2.1  20-601 Lublin 
nr KRS: 0000834436, NIP 7010975729


Contact us at: info (at) optiveum.com



Support Specialist - Level 1 – Supply Chain Systems

📍 Remote from Poland | 💼 Full-time | 🤝 B2B with Optiveum

💰 Up to 3,500 EUR/month (B2B) | 🔄 Long-term cooperation | ⚡ Speedy invoice payments

Our client is a leading global company in the agricultural sector, providing innovative crop protection solutions that help farmers combat weeds, insects, and diseases.

With advanced R&D, manufacturing, and formulation capabilities, and the world’s most extensive portfolio of active ingredients, the company delivers tailored solutions to meet local farming needs across the globe.

We are looking for a Support Specialist -  Level 1 to join the IDT department.

This role focuses on providing first-level technical support for the Blue Yonder system, a key platform for demand planning and inventory management.

You will work closely with end users, resolve technical issues, ensure system performance, and support operational efficiency in a global enterprise environment.

Key Responsibilities


  • Provide Level 1 technical support for the Blue Yonder system by addressing and resolving user queries.

  • Monitor system functionality and report potential disruptions.

  • Assist with system updates, maintenance, and configuration, collaborating with Level 2/3 support teams.

  • Train end users on best practices for Blue Yonder usage.

  • Log and track tickets in the service desk system with proper documentation.

  • Collaborate with IT and supply chain teams to optimize system usage.

  • Escalate complex issues when necessary.

Requirements


  • Basic understanding of supply chain processes (demand planning, inventory management).

  • Familiarity with enterprise software systems; experience with Blue Yonder is a strong plus.

  • Strong troubleshooting and problem-solving skills.

  • Excellent communication in English (additional languages are a plus).

  • Attention to detail and a customer-first mentality.

  • Technical proficiency with software systems.

  • Stable work history.

Nice to Have


  • Previous experience in technical support or helpdesk roles.

  • Exposure to the chemical or agricultural industry.

  • Bachelor’s degree in IT, Supply Chain, or related field.

What’s Offered

✔ B2B cooperation with Optiveum, a Poland-based IT recruitment & outsourcing company

✔ Monthly rate up to 3,500 EUR (B2B)

✔ Long-term collaboration with a global enterprise

✔ Timely and reliable invoice payments

✔ 100% remote work flexibility

✔ A collaborative, innovation-driven environment

✔ Opportunities for continuous learning and growth

✔ Exposure to modern technologies and real business impact


Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Support Specialist Potential: Insight & Career Growth Guide