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Technical Support Engineer Job Opening In Krowodrza – Now Hiring ClearCourse


Job description

Technical Support Engineer

Career Level: 10S Senior Posting Date: 26 Aug 2025

Technical Support Engineer (3rd Line Support)


Location: Hybrid/Krakow
Full-time | Permanent


We’re looking for a Service Delivery Engineer with strong 3rd Line Support experience to join our growing technical team.

In this role, you'll be a key player in delivering and supporting our solutions for clients — from complex technical troubleshooting to collaborating on project delivery with internal teams.


What You’ll Do

  • Troubleshoot and resolve advanced technical issues across infrastructure, network, and application layers.

  • Work with internal teams (Customer Success, Account Management) to deliver solutions that meet client needs.

  • Manage and support cloud environments (Azure, AWS, GCP).

  • Configure and maintain GitLab CI/CD pipelines and automate processes with PowerShell, Bash, or Python.

  • Administer Microsoft 365, Exchange Online, Teams, SharePoint, and related tools.

  • Implement monitoring, alerting, and security best practices.

  • Support system migrations, integrations, and disaster recovery efforts.
  • What We’re Looking For

  • Strong background in IT infrastructure, cloud platforms, and technical support.

  • Experience with virtualization (VMware/Hyper-V) and containerization (Docker/Kubernetes).

  • Proficient with scripting languages and SQL.

  • Great communication and problem-solving skills.

  • ITIL knowledge and certifications like Azure Administrator, AWS Solutions Architect, or CompTIA Security+ are a plus.
  • Bonus If You Have

  • Hands-on experience with DevOps tools and automation.

  • A good grasp of web technologies (HTML, CSS, JavaScript).

  • Ability to document technical issues and solutions clearly.
  • We offer

  • Co-financing of sport activities (Multisport)

  • Private medical cover

  • Certifications/language course

  • Additional private medical care

  • Pizza Tuesday

  • Relaxation zone –football table

  • Integration meetings

  • No dress code and more!
  • Interested? Apply now and help us deliver top-tier solutions while working with the latest tech.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Technical Support Potential: Insight & Career Growth Guide


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    1481 Jobs in Poland
    1481
    2 Jobs in Krowodrza
    2
    Download Technical Support Jobs Trends in Krowodrza and Poland

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