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Urgent! Technical Support Specialist Fusion 360 (German speaking) Job Opening In Kraków – Now Hiring Autodesk
**Job Requisition ID #**
23WD71060
**Position Overview**
Do you enjoy solving problems and helping others?
Are you passionate about customer experience?
Are you familiar with 3D CAD/CAM/CAE?
Then we would like to hear from you!
**Responsibilities:**
+ Respond to support requests via multiple channels (chat, phone, web, online forums, and other channels) and adhere to documented processes
+ Document support interactions in a company-wide case management system
+ Escalate and consult unresolved issues to senior staff as required
+ Research, verify and document product defects
+ Actively handle the personal backlog of support requests
+ Manage customer and partner expectations by providing timely updates on the progress
+ Assist in the fundamental development and maintenance of internal knowledge base quality, via the Knowledge Centered Support (KCS) methodology
+ Influence and contribute to product management and development to contribute to successful improvements
**Minimum qualifications**
+ Bachelor's degree or Diploma in a related field and/or at least 3 years of product experience in a relevant industry
+ Competent knowledge of Design (CAD), Simulation, Manufacturing (CAM), or related Autodesk products (Autodesk FeatureCAM, PowerShape, PowerMill, PartMaker, Inventor, Fusion 360, Eagle, or similar software)
+ Very good verbal and written English and German communication skills
+ Ability to understand and convey complex technical details coherently to a live or virtual audience
+ Strong troubleshooting and analytical skills
+ Demonstrate the ability to build and maintain strong relationships with partners and customers
+ Team player who enjoys supporting and interacting with other members of a shared responsibility team
NOTE: This is NOT an open position.
Please submit your CV here for future roles opening soon.
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**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies.
We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do.
Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all.
Ready to shape the world and your future?
Join us!
**Salary transparency**
Salary is one part of Autodesk’s competitive compensation package.
Offers are based on the candidate’s experience and geographic location.
In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
**Sales Careers**
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career.
Join us and help make a better, more sustainable world.
Learn more here: https://www.autodesk.com/careers/sales
**Diversity & Belonging**
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive.
Learn more here: https://www.autodesk.com/company/diversity-and-belonging
**Are you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Kraków, Poland (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Kraków, Poland using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1433 jobs in Poland and 169 jobs in Kraków. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Autodesk is currently hiring and seeking a Technical Support Specialist Fusion 360 (German speaking) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Specialist Fusion 360 (German speaking) Jobs Kraków.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Autodesk adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Specialist Fusion 360 (German speaking) Jobs Poland varies, but the pay scale is rated "Standard" in Kraków. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Specialist Fusion 360 (German speaking) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Specialist Fusion 360 (German speaking), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Specialist Fusion 360 (German speaking) interview at Autodesk, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Autodesk's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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