Description:
Mercer is seeking candidates for the following position based in the Warsaw office:
Comptryx Senior Specialist
What can you expect?
Client Solutions Team is a team of individuals whose shared goal is client satisfaction! They support Mercer's consultants and clients across EMEA. As a CST team member you will act as a first point of contact for Mercer key membership Clients and provide expert advice on Mercer's products, prices, delivery dates, contracts, methodology and tools.
What's in it for you:
If you look for a global company where your career can develop, think in an innovative manner, search for a place where your ideas will be appreciated and implemented, focus on details, communicate openly and effectively, appreciate the feeling when you light up your client's day - this role is for you! Take advantage of it and develop your professional career with our Client Solutions Team.
In addition:
Work in a truly international environment
Many development and on-the job learning opportunities
Stable employment and attractive benefits package including private healthcare, sports card, life insurance, savings plan, lunch card, language courses
Flexible working hours and possibility of working in a hybrid model
We will count on you to:
Develop and maintain day-to-day relationships with a portfolio of key membership clients
Provide advanced/proficient support in terms of data analysis and /or interpretation
Onboard and train new and existing Clients
Partner with the European Comptryx Manager and other internal stakeholders in market initiatives and development of our offering
Explore business development opportunities and provide sales leads to market consultants
Provide sales support to consultants (sales presentations, product information, and other ad hoc market requests) for European markets where Comptryx products are available
What you need to have:
Min. 2+ years of experience in customer support environment with proven experience in customer services, data analysis, market research, HR or compensation & benefits or similar roles
Fluency in English (sufficient for performing business presentations)
Proficiency in MS Office, especially MS Excel
Excellent communication skills and readiness to work in cross-cultural environment
Strong organizational, problem-solving, analytical and project coordination skills
What makes you stand out:
Very good knowledge of other European language
Mature and can-do approach, independence, proactive and self-motivation at work
If you would like to apply for this position, please fill in on-line application form and attach your CV in English.