HR Administration Officer with German - Krakow
117948BR
Job Description
Currently we are looking for the candidate for the position of: HR Administration Officer with German Location: Kraków: Infosys Poland Sp. z o.o. Oddział w Krakowie
Key responsibilities: - Managing assigned HR related tickets in a timely manner, ensuring customers are kept up to date
- Ensuring all queries are logged accurately in ticketing system
- Categorizing cases and assigning them to proper Agent
- Taking ownership of addressed by the Client issues
- Executing proper follow up to escalated cases
- Continuously contributing towards our service guides and knowledge
- Participating in process related calls with the Client
- Answering incoming calls – service line
- Meeting objectives and SLA
Requirements: - English language level on at least B2, German - on C1
- Good MS Excel and Word skills
- Good communication and analytical skills
- At least secondary school diploma
- To be able to anticipate customer needs and solve problems proactively
Corporate/Customer Service/HRO/Payroll experience will be a great asset!
Higher education degree in related area will be an advantage! We offer to the candidates: - Working for prestige Client
- Great atmosphere
- Set of social benefits to choose from
- International projects
- Opportunity to develop your career!
- Hybrid working model (2 days from the office in Cracow)/remote
If you are interested in our offer, would like to develop your professional career in Infosys Poland,
please do not hesitate to send us your resume. Country
Poland
Interest Group
IBPM
Company
IBPO Poland
Role Designation
232ASRPREX Senior Process Executive