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Technical Consulting Engineer - Enterprise Networking (CATC). Job Opening In Kraków – Now Hiring Cisco


Job description

Meet the Team

The Customer Experience (CX) team is a group of outstanding technical guides dedicated to delivering premier customer experiences.

We tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success.

The CAT-C/SDA solution team, part of Customer Experience Global, focuses on helping customers deploy and operate their networks effectively while delivering the best possible customer experience.

Our success is validated through business outcomes, industry recognition, and high employee engagement.

Your Impact

  • Deliver expert-level technical assistance to resolve critical hardware and software issues at a solution level
  • Apply analytical skills and technical knowledge to tackle moderate to high complexity product and network problems
  • Utilize moderate to complex lab setups to recreate and solve problems
  • Provide systems/product training internally and externally, and develop knowledge base materials
  • Collaborate effectively with customers and internal teams to resolve issues and ensure high customer satisfaction
  • Minimum Qualifications:

  • Bachelor’s degree in a technical field (Computer Science/Electrical Engineering preferred) or equivalent experience with 3-5 years total networking experience
  • 3-5 years of experience providing remote troubleshooting to global customers in Routing/Switching or Wireless technologies
  • Fundamental technical knowledge of computer and networking industry, products, and protocols
  • Understanding of Campus Architectures, Software Defined Networking (SDN), and Network Function Virtualization (NFV)
  • Understanding of routing protocols such as BGP, ISIS, and LISP
  • Preferred Qualifications:

  • Experience with Linux and microservices systems
  • Basic programming/scripting skills, preferably Python
  • Knowledge of security in campus networks including Radius, , and Cisco Trustsec (CTS)
  • Expert-level knowledge and exposure to Cisco Wireless products (WLC & APs) or Cisco Catalyst platforms (Cat3k, Cat6k, Cat9k)
  • CCNP level or CCIE certification in Routing and Switching, Wireless or Security
  • Required Skill Profession

    Computer Occupations


    • Job Details

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